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Hi Lisa, I wanted to reach out and let you know how happy we were with the ladies from Pinch Sitters. It can be stressful having new babysitters watching your children, especially in a different city. But you made the process so easy, and we are so grateful for that. Alessandra, Esther, and Nikki all arrived on time, and were so caring and compassionate to our children (even when my 9 mo old refused to go to sleep). We couldn’t have asked for a better experience. Thank you so much. And Happy Holidays to you and your team! Katie H.